Weather Is Snow Problem For Optician
Wednesday, 13 January 2010
Rachel McClelland, 23 and Adam Topliss, 25 from Specsavers on West Street walked five miles across the moors and along roads which had been closed by police to deliver glasses to people, including Mr Nicol, 89 from Whitchurch.
Mr Nichol says: 'I hadn't moved my car for five to six days so there was no way I could have gone to the store. The weather has been terrible so I really appreciate Specsavers staff coming to me.'
Another customer Joan Blowey, 80, said: 'I am delighted that Rachel and Adam took the effort to deliver my glasses. It shows how much they care about their customers.'
Specsavers Tavistock store director, Sarah Routly added 'Customer service is of upmost importance to us and I want to thank Rachel and Adam for taking the initiative and going the extra mile for our customers.'
To book an eye examination at Specsavers, call 01822 619 910 or visit the store at www.specsavers.co.uk/stores/tavistock
Issued by Beattie Communications on behalf of Specsavers in Tavistock www.specsavers.co.uk/stores/tavistock
Specsavers notes to editors
• Specsavers was founded by Doug and Dame Mary Perkins in 1984 and is now the largest privately owned opticians in the world
• The couple still run the company, along with their three children. Their eldest son John is joint managing director
• Specsavers has more than 1,260 stores throughout the UK, Ireland, the Netherlands, Sweden, Norway, Finland, Denmark, Spain, Australia and New Zealand
• Annual turnover for the Specsavers Group is forecast to reach a record £1.05 billion for the financial year 2008/9
• The group plans to continue its successful international expansion by opening stores in New Zealand
• Specsavers optical stores and hearing centres are owned and run by joint venture or franchise partners.
• Specsavers employs more than 26,000 staff
• Specsavers was voted Britain’s most trusted brand of opticians for the seventh year running by Reader’s Digest in 2008
• One in three people who wear glasses in the UK buy them from Specsavers Opticians – eight and a half million glasses were sold during 2007
• Specsavers is the largest retail provider of home delivery contact lenses in Europe and one of the top two retail suppliers of continuous wear lenses in the world
• Specsavers is now the largest retail dispenser of digital hearing aids in the UK and will offer a hearing service from more than 400 locations by the end of 2008
• Specsavers supports numerous optical and hearing charities, including Diabetes UK, for whom they have raised more than £250,000 to fund research into diabetic retinopathy
• Since 2003 a quarter of a million glasses have been collected and recycled by Specsavers stores for Vision Aid Overseas for use in developing countries