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Launch of SixStarHolidays.co.uk Promises World-Class Service

Thursday, 11 April 2013

A brand new luxury travel company has launched offering tailor-made worldwide travel with the guarantee of unrivalled customer service, capitalising on the growing demand for luxury and experiential holidays.

SixStarHolidays.co.uk builds every holiday from scratch, offering high quality service, travel, accommodation and excursions to a range of exotic destinations across Asia, Africa, South America, the Indian Ocean, Middle East and India.

Trained travel experts provide a personal concierge service to offer guidance and advice from the first point of enquiry through to planning, booking and departure – spending time with the customer at each step to ensure that every expectation and request is fulfilled.

Managing director of SixStarHolidays.co.uk, Mal Barritt, identified a need in the market for a luxury travel provider with the ability to manage complex itineraries, working closely with the customer to build a unique holiday experience from the minute they pick up the phone, through to booking, travelling and a courtesy call on their return.

He said: “Luxury holidays is a rapidly growing market. Our customers are constantly seeking the next great experience that our wonderfully exciting world can offer, but want the support of an expert to ensure they enjoy an unforgettable and truly authentic experience.

“Our vision is to guarantee every customer the holiday of their dreams, with a level of customer service that is unsurpassed.  Whether it’s trekking in the Andes with a local guide, camel racing in the desert or camping out under the stars in Sri Lanka, we promise to take rough travel plans and ambitions and turn them into the holiday of a lifetime.

“This bespoke service provided by our specialist concierges, who have often experienced the destinations for themselves, and our international partners is open to all from families looking for the ultimate action packed safari, to honeymooners hoping for a romantic getaway that is out of this world.

“Our aim is to make the booking process as stress-free as possible, ensuring that the customer has one point of contact throughout who understands their needs and can therefore create the perfect holiday on their behalf.”

SixStarHoliday.co.uk is part of the World Travel Holdings UK (WTH UK) group, which specialises in cruise and travel services.

Barritt is involved in another WTH UK brand, luxury cruise company SixStarCruises.co.uk, so understands exactly what customers are looking for when it comes to high quality travel. He is aiming to achieve a multi-million pound turnover in the first 12 months of trading.

He concludes: “We all lead such busy lives, why should customers compromise on quality when it comes to their precious holiday time. Service plays a huge part in overall customer satisfaction and our ethos is that everyone should be treated as an individual in order to create the best experience possible.”




Notes to editors:

  • World Travel Holdings UK (WTH) is the parent company behind RiverVoyages.com, Cruise118.com, sixstarcruises.co.uk, Cruises.com, CheapCruises.com and SixStarHolidays.co.uk
  • Bookings available via telephone, internet and email
  • SixStarHolidays.co.uk  is ABTA bonded, offering customers complete peace of mind