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Specsavers puts personnel development in focus with Platinum Employer scheme

Friday, 14 October 2016

A PRESTIGIOUS new scheme rewarding dedication to personnel development and has been adopted by the UK’s leading independent opticians and audiologists, Specsavers.

The externally-validated programme was designed by employee engagement specialist Korn Ferry Hay Group to be specifically tailored to optical and audiology retail. It sets an unprecedented standard to be met across all aspects of staff wellbeing, career development and reward.

Tim Edwards, senior principle consultant of Korn Ferry Hay Group, says: ‘What sets this scheme apart is it seeks to build on the good work already done in stores. It sets out to improve employee engagement through leaders actively managing the development and careers of their people, enabling and encouraging them to do their best every day.’

As a market leader in fostering new talent in the sector, Specsavers saw more than 700 students of optometry, optical and hearing aid dispensing undertake work placements in the last year.

Mark Moorton, Specsavers director of HR for the UK, says: ‘With almost 20,000 committed colleagues in our stores making a positive difference to our customers’ lives every day, we’re dedicated to helping our people reach their full potential.

‘The Platinum Employer scheme is an exciting new addition to our extensive portfolio of training and development programmes, helping our staff to benefit from the opportunity of a full-career journey from entry-level to store owner.

Mr Edwards adds: ‘The scheme involves five standards of excellence which have been created with Specsavers but within the framework of key people management practice areas informed partly by dimensions of organisational climate. Our research shows that team members’ perceptions of climate are directly linked to their engagement and performance. Leaders can have the biggest impact on the climate and in teams with positive climates, people work beyond the requirements of their roles. Bottom-line performance is higher in teams with the best climates.’

More than 30 Specsavers stores have already achieved Platinum Employer status with a further 400 due to be registered on the scheme by the end of the year.

Accredited stores, will be expected to maintain high standards of personnel development with ongoing reassessment, as Mr Edwards concludes: ‘The key to maintain any effective standards is good governance and Korn Ferry Hay Group’s role as external accreditor is to maintain a relationship with Specsavers to refresh the standards as industry best practice evolves.’

To find out more about the scheme or for more information on opportunities at Specsavers, log-on to http://jobs.specsavers.co.uk/.


Issued by Beattie Communications on behalf of Specsavers


For more information, call Jeremy Page on 0207 053 6413 or jeremy.page@onlybeattie.com

Specsavers notes to editors

  • Specsavers is a Partnership of almost 2,000 locally-run businesses throughout the UK, Ireland, the Netherlands, Sweden, Norway, Finland, Denmark, Spain, Australia and New Zealand, all committed to delivering high quality, affordable optical and hearing care in the communities they serve
  • Each store is part-owned and managed by its own directors who are supported by key specialists in support offices that provide a range of services including marketing, accounting, IT and wholesaling, among others
  • There are currently more than 1,200 partners in the UK and Republic of Ireland alone, of whom over 500 have been with the Partnership for at least ten years
  • Specsavers was founded in 1984 by husband and wife team, Doug and Dame Mary Perkins, who pioneered the optical joint venture partnership model and also revolutionised the industry with their innovative concept of affordable, fashionable eyecare for everyone
  • Specsavers is a champion of the National Health Service – of its 19.2m customers in the UK, 60% are from the NHS and the company is the largest provider of free NHS digital hearing aids
  • Specsavers is the largest employer of registered optometrists and dispensing opticians in the UK (around 3,500)
  • Total revenue for the Specsavers Group was over £2 billion in 2014/2015
  • Specsavers stores employ more than 30,000 staff globally
  • More than one in three people who wear glasses in the UK buy them from Specsavers - 10,800,000 glasses were exported from the warehouse to stores in 2013
  • Specsavers has more than a million customers on contact lenses direct debit schemes. Specsavers' own contact lens brand - easyvision - is the most known on the high street
  • The hearcare business in the UK has established itself as the number one high street provider of adult audiology services to the NHS
  • Specsavers supports several UK charities including Guide Dogs, Hearing Dogs for Deaf People, Sound Seekers, the road safety charity Brake, the anti-bullying charity Kidscape and Vision Aid Overseas, for whom stores have raised enough funds to build a school of optometry in Zambia and open eyecare outreach clinics in much of the country.